AI Legal Operations Specialist
Tina Silkwood
30 Years of Legal Operations. Now Powered by AI.
About
Where three decades of legal mastery meet the intelligence of tomorrow.
Legal operations and AI transformation professional with 30+ years of experience supporting legal departments, litigation operations, compliance workflows, and regulated business processes. I design practical AI-enabled solutions that improve legal intake, invoice review, matter management, auditability, and operational consistency — and I'm currently completing a B.S. in Artificial Intelligence.
Expertise
Core Competencies
Experience
Career Highlights
Manager, Litigation Operations
T-Mobile USA
Designed and deployed a GPT-enabled invoice review tool that reduced manual review effort by 45%. Created an end-to-end legal intake automation approach translating legal requirements into structured workflows for request capture, routing, review, and follow-up.
Manager, Law Enforcement Response
T-Mobile USA
Built and scaled operational processes supporting subpoenas, warrants, civil matters, legal holds, and compliance-sensitive legal work. Introduced automation that increased operational efficiency by 20%+ while maintaining regulatory rigor.
Manager, Law Enforcement Response
Charter Communications / Spectrum
Unified three legacy organizations post-merger. Architected a centralized legal request portal with 2,200+ functional requirements, reducing response timelines from months to days. Implemented billing recovery frameworks reclaiming $100K+ in year one.
Sr. Paralegal & Legal Assistant IV
Medtronic / Covidien
Managed employment-law litigation support for a global workforce. Designed data-tracking tools and standardized workflows. Oversaw outside counsel billing compliance, guideline enforcement, and invoice auditing.